Change Logs

Bug Fixes and Improvements

• Improved dashboard performance by optimizing query behavior when no data is returned.
• Fixed an issue where alarms were still being triggered for out-of-range readings recorded while the alarm was paused.
• Resolved a bug causing “Error 500” on the Heat Index channel after sensor replacement, ensuring proper merging of channel types.

Bug Fixes and Improvements

• Improved job handling by preventing automatic retries on non-actionable jobs, reducing unnecessary processing and system load.

• Added Heat-Index virtual channel
• Optimized Open-Close sensor power consumption on battery
• Added support for OceaSoft Differential Pressure Sensor in Pascals

Bug Fixes and Improvements

• Improved load times for Overview / Custom Dashboard page
• Optimized alarm job processing
• Improved system testing by introducing a stress test tool
• Resolved an issue with Internal 500 Errors on the Billing Page
• Improved Overall French Translation of DicksonOne Platform
• Added Metadata to Login Page for Search Engine Optimization 
• Resolved an issue with the Subscribe Button on the Billing Page
• Implemented a fix for Alarm Events that fail and retry repeatedly, causing inconsistent alarm events
• Resolved an issue where phone call alarms were in the incorrect language based on the users settings
• Resolved an issue where sensor records were removed from the Manage Sensor table after a sensor swap
• Resolved an issue where Relay Sensor was not displayed when setting up notification policies
• Resolved an issue where the Warning filter on the Alert Overview page did not accurately filter alerts
• Removed extra character that was present in CSV export files containing negative values
• Resolved an issue where Relay Alarms were not automatically sent down to the data logger
• Implemented a fix to trigger Back to Normal alarm notifications upon receiving the first data point back in specified range
• Removed Channel ID and included Channel Name from Daily Summary Report

Features

• Heat-Index for DWE, DWE2, RFL, and Touchscreen data loggers (Software Support Only)
  • Added Heat-Index calculations across the platform, including Monitoring Point Pages (excluding Locations), Alerting, and Reports.
• Introduce Incorrect PIN Code entry logging on Audit Trail for Cobalt X Data Loggers
  • Any invalid PIN Code entries will be recorded on the Audit Trail of DicksonOne
• Introduce Translations for Reports
  • Users may select from French or Spanish report languages when configuring their reports

Bugs

• Revises sampling logic to improve reliability
• Adds sensor communication debug information to ping packets

Bugs

• Resolved an issue where DWE2 received an invalid MAC during the initial ethernet connection.
• Resolved a bug where logger lost serial number and token during operation.
• Resolved a bug where logger lost MAC address after power cycling.
• Resolved an issue where incorrect sensor model and serial number were sent after swapping to a single-channel sensor.
• Resolved an issue where audible alerts were not triggering due to configuration packet value rounding.
• Optimized battery backup power consumption.

Updates to our Terms of Use

• Updated Terms of Use to reflect changes to the Monthly Data Logger pricing for 2025. You can read the entire Dickson Terms of Use here.

Bugs

• Implemented a 10-minute delay between disconnecting a sensor and sending an empty sensor packet to DicksonOne.

Bugs

• Implemented a 10-minute delay between disconnecting a sensor and sending an empty sensor packet to DicksonOne.

Design Updates

• Improved accessibility of Cookie Preference management by adding a link in the footer of the side navigational menu. 

Bug Fixes and Improvements

• Resolved an issue where alarms are sent in a loop for the same event trigger. 
• Added missing text for French and Spanish translations throughout the platform. 

Features

• Introduced support for custom units in Universal Sensor alarm templates.
• Added Greece, Cambodia, Kenya, Mali, and Uganda country codes to the Notifications Policy flow.
• Added French and Spanish translations of Terms of Use, Privacy Policy, and Cookie Management popup.