Change Logs

Bug Fixes and Improvements

• Updated the database storage unit for Differential Pressure allowing for greater granularity.
• Resolved a bug where deleted alert notification policies still showed as active. 
• Resolved a bug where TWE/TWP Loggers using Relay Sensors cannot associate the Relay Sensor with alert rules.
• Resolved a bug where Temperature and Humidity Channels were switched. 
• Resolved a bug with creating two “Primary Account” labels when creating new users. 
• Resolved a bug where sensor connections were retired after the DWE logger firmware was updated. 
• Resolved a bug with replacing sensors with different units (Either Fahrenheit or Celsius) on DWE or RFL devices, the units are not converted in the API to match the change. 
• Resolved transmission interval buffer for alerts with Cobalt X and Cobalt XS loggers.

Update to Terms of Use

• Added additional context to the Fee and Payment section of the Terms of Use identifying the liability of fees falls on the subscribing entity rather than the individual accepting the Terms of Use.

Design Updates

• Alerts pages (Overview, Excursions, and Warnings)
  • Combined “Current Alerts” and “Alert History” tables into a single Alerts table that is filtered on only the active alerts by default (removing the filter will display both current and historic alerts)
  • Moved Alert Filter options to a “More Filters” side panel
  • Moved the Acknowledge / Comment function into the new Alert Management Modal
  • Added a “View More/Less” button for each alert item to display/hide additional details of the alert
  • Changed the Alert Severity from a colored indicator to explicitly display the type as an Excursion or Warning
  • Updated the order of columns in the Alerts table
    • From: Alarm Triggered date and time, Promoted to Excursion, Data Logger, Equipment Location, Condition, and Recent Reading
    • To: the Alarm Type, Status, Condition, Duration, Equipment, Data Logger, and Recent Reading
  • Moved the Comment Count, Alarm Triggered date and time, Promoted to Excursion, and Location columns into the “View More” additional details
  • Added a Resolved date and time field for the timestamp that an alert was resolved to the “View More” expanded details

Features

• Alarm and Alert Enhancements
  • Added Snoozing Capability of individual alerts for a user-specified duration, allowing for temporary suspension of SMS, Phone, and Email notifications and escalations
  • Added automatic acknowledgment when snoozing alerts that were previously unacknowledged
  • Added Bulk Snoozing of multiple alerts simultaneously
  • Added Alert Reasons and Corrective/Preventive Actions as optional fields allowing for more detailed tracking of alerts
  • Added a new Alert Management Modal which displays Snooze Functionality, Alert Reason Codes, Corrective/Preventive Action, Acknowledge/Comment alert, and Event Log
  • Added the ability to expand/collapse alert details
• Cobalt X Enhancements (Software Support Only)
  • Battery Level Indicator displays on Location Overview and Data Logger Overview Pages
  • Signal Strength Indicator displays on Location Overview and Data Logger Overview Pages
  • Pin & Reason Codes for authorized users to use when acknowledging alarms on devices

Bugs (Resolved in v2.8.2)

• Resolved an issue where loggers would get stuck in a NTP synchronization loop if they were unable to get a response from an NTP server.

Sensor Support Originally released in v2.8.1, no impact if you already tested and upgraded to that version.

• Adds support for Open/Close sensors.
• Adds support for Oceasoft Triple-CO2 and Universal 4-20mA sensors.
• Fixed an issue where certain replaceable sensors briefly displayed invalid readings when first plugged into Touchscreen loggers.
• Calibration dates read from sensors are understood to be in local time for Chicago, IL (CST or CDT depending on the date), and are converted to UTC when stored internally.
• Calibration dates are transmitted to DicksonOne in UTC.
• Calibration dates are converted from UTC to the logger’s local time when displayed onscreen.

Networking Originally released in v2.8.1, no impact if you already tested and upgraded to that version.

• Adds support for alternate DNS addresses when using Ethernet connections.
• Adds support for Telit wifi modules.
• Fixed an issue where Touchscreen loggers would not request new registration codes from DicksonOne after an initial code had expired.
• Fixed an issue where Touchscreen loggers would become stuck sending DNS queries for up to 20 minutes during data catch-up periods.
• Include blank SSID when communicating on Ethernet

DicksonOne Communication Originally released in v2.8.1, no impact if you already tested and upgraded to that version.

• Adds support for updated DicksonOne API interface. Removes TLS certificates from the old DicksonOne API interface.
• Eliminates insecure HTTP-only communication with DicksonOne. All communication is now encrypted using TLS 1.2.

Bug Fixes and Improvements

• Resolved an issue where DicksonOne accounts could not be created due to reCAPTCHA failing.
• Resolved an issue where scheduled reports were not being generated and sent. 
• Resolved an issue with text displaying within Decimal Separator preference selector.

Bug Fixes and Improvements

• Resolved an issue where Mean Kinetic Temperature was not being calculated for any channels and instead was showing “-“.
• Resolved an issue where Users and Contacts could not be deleted.
• Resolved an issue where Alerts page Date Filter for “Triggered Before” and “Triggered After” could not select correct dates.
• Resolved an issue where no error message appeared to indicate a User or Contact was entered with an email address that is already in use.
• Resolved an issue where TWE relays are not triggering due to API response.
• Resolved an issue where channels were not able to be deleted from existing templates.

Design Updates

• Update to newest versions of core interface dependencies
• Update loading mechanisms for interface behavior scripts

Bug Fixes

• Resolved a bug where screen times out and user is given a 504 error.
• Resolved a bug where differential pressure sensors used with Cobalt X loggers were losing granularity of the data due to the unit that was stored in the database.
• Resolved a bug where error messages were not appearing to the user.
• Resolved a bug where exporting data from Monitoring Points caused an error message regarding creating alarms.
• Resolved a bug where users receive a 500 Error when logging into DicksonOne.
• Resolved a bug where sensor shows on DicksonOne as last reported today, but sensor is not connected to the logger.
• Resolved a bug where Differential Pressure is displayed to the thousandths in Channel and Location view but only to the tenth in equipment view.
• Resolved a bug where unable to delete “primary” label when it is duplicated during the user creation/invite process.

Features

• Added support for broadcasting system-wide messages to users within the DicksonOne interface (e.g. upcoming scheduled maintenance or releases)
• Added additional support for EU rollout
  • Adding support for commas as a decimal separator throughout the DicksonOne interface and generated reports
  • Updated flows for new user registration to support regional compliance requirements

This release marks the initial product release for the RFG-US-003 LoRa Gateway. Functionally, the behavior is identical to the RFG-US-002 but changes to the hardware required a new model number and therefore firmware.

Features & Enhancements

• Added support for 868MhZ (EU LoRa frequencies)
• Logger will report as RF868 when it is configured for 868MhZ.

Bug Fixes and Improvements

• Resolved an issue where a credit card couldn’t be used for monthly subscriptions.
• Resolved an issue where users were unable to see the comment box under annotations in the graph view.
• Resolved an issue where a dashboard share link wasn’t appearing.
• Improved the robustness of our input sanitization to strengthen security position.

Bug Fixes and Improvements

• Resolved an issue where Calibration and Tabular report PDFs were being truncated to 3 pages
• Resolved an issue where new notification policies could not be saved for the same location until the user navigates away from the page
• Resolved an issue where SSO login button did not advance to the SSO login page
• Optimized performance of a query in the DicksonOne database

REST API Updates

• Added current firmware version and last reading time of data loggers to the returned payload
• Added the ability to filter archived loggers from the retrieved list of data loggers registered to an account

Bug Fixes and Improvements

• Resolved a bug where floor plans created from PDF uploads were rendered with a toolbar and with the bottom of the image cut off.
• Resolved a bug where one-time Calibration reports could not be generated for some users
• Resolved a bug where Monitoring Points > Data Loggers page did not display when the user’s language preference is set to French.
• Resolved a bug where users logged into DicksonOne using an SSO URL would be unable to log back in using the SSO URL after the session timed out.
• Optimized performance of DicksonOne when a large number of reports are scheduled to run simultaneously

Feature Updates

• Added the ability for users to edit the location of a floor plan from the Floor Plans and Locations pages
• Added a cookie banner for DicksonOne
• Added support for Atlas data logger’s light sensors when used as a remote sensor with the Cobalt X data logger
• Added support for storing multiple calibration dates for sensors
• Added support for dashes in SSO subdomains
• Added France country code to supported phone call/SMS list
• Added a new intermediary “dispatcher” service that handles routing RF requests from gateways to the appropriate DicksonOne environment

Design Updates

• Updated Bootstrap framework to the latest version. As part of this update, the following design components were affected:
  • Shape of the search bar throughout DicksonOne
  • The Show/Hide buttons on Data Logger / Equipment > Overview graph no longer have “On/Off” labels in the switch
  • Borders and font styling throughout DicksonOne
• Removed links to “Manage Data Logger Settings” and “Alarm Settings” from the top right of the graph on Monitoring Points > Data Logger/Equipment > Overview tab since the Settings tab navigates to the same page
• Updated the Filter side panel on Manage > Notification Policies page to a dropdown menu
• Updated the search bar label on the Apply Alarms page to “Select Channels or Data Loggers to apply”
• Updated the search bar helper text on the Apply Alarms page to “Search for data loggers, channels, or additional tags (ex. Fridge)”
• Updated the search bar on the Apply Alarms page to list all applicable channels or data loggers by default