Change Logs

Bugs

• Resolved an issue where User Roles no longer filtered by location and account

Bug Fixes and Improvements

• Swapping identical sensors on the same port no longer creates gaps in historical charts; data continuity is preserved.
• Archived or deleted loggers stop sending alarms and appear as unassigned devices with a new registration code.
• Alarm setup pages use clearer wording, pause and resume dialogs clarify that changes take effect after the next reading, and audible-alarm warnings include a “more information” prompt.
• Default CO₂ channel names now display correctly on devices by replacing the subscript character with a standard “2”.
• Timestamps are now recorded with millisecond precision for more accurate event tracking.
• The report export interface was enhanced, and background jobs no longer retry indefinitely when an invalid phone number is provided.
• Duplicate escalated alarms are prevented, and escalation logic has been tightened to block repeat notifications.
• Fixed an issue where unit conversions were applied multiple times in reports.
• Added missing translations to ensure valid PIN acknowledgments and sensor-failure acknowledgments are properly logged in the audit trail.
• Prevented calibration certificates from being merged incorrectly.
• Added missing tooltip translations on the gateway firmware tab.
• Updated acknowledgment handling so the “Other” reason code on Cobalt X2 devices is recognized correctly.
• Resolved silent failures and translation issues during report generation.
• Corrected alarm pop-ups that displayed incorrect recent readings for universal-sensor channels.
• Restored the “Archived” label for archived data loggers.
• Ensured paused audible alerts are correctly sent to devices.
• Updated alert reports to count warning events accurately and removed warning events from CSV exports
• Fixed issues where open alarms did not clear after conditions returned to normal.
• Eliminated delays in alarm notifications for previously posted data on Cobalt X and Cobalt XS devices.
• Fixed issues with the dashboard’s “Channels Out of Range” widget.
• Resolved recurring 500-error responses related to the Heat Index channel.
• Fixed a 504 timeout error when accessing the alarms page.
• Prevented unnecessary subscription-expiration notifications.
• Resolved server errors when configuring audible alerts using mmHg units.
• Prevented duplicate alarms from being created when the “Save Alarm” button is clicked multiple times.
• Fixed an issue where archived RFL data loggers could not be re-added to an account.
• Corrected unit-of-measure conversion inconsistencies for hardware alarms, including relays and audible alarms.
• Resolved an issue where a deleted gateway could not be re-added to an account.

Terms of Use & Pricing Update

• Our Terms of Use have been refreshed to reflect new 2026 subscription pricing plans.

Features

• Smart-Sensor and calibration certificates
  • The Sensor Certificates page now displays Smart-Sensor certificates, custom calibration-point certificates, and as-found calibration certificates.
• Universal 4–20 mA sensor support
  • Cobalt X and Cobalt XS loggers now handle universal 4–20 mA sensors correctly, including mapping, display, and data synchronization.
• Custom channel names on devices
  • Channel names configured in DicksonOne are now sent to Cobalt X and Cobalt XS devices, so the on-device display matches your account.
• Dry-contact sensor support
  • Added support for Cobalt X devices with dry-contact channels, including normally open and normally closed configurations.
• Audible alarms for dry-contact channels
  • Cobalt X devices now emit an audible alert when a dry-contact alarm triggers.
• NO/NC configuration support
  • DicksonOne now recognizes and displays normally open and normally closed settings sent from devices.

Bugs

• Resolved a bug where the logger used an old token to communicate and therefore failed to post data to DicksonOne
• Resolved a bug where calibration dates had discrepancies
• Resolved a bug where old unsent readings were associated with a new sensor serial number after sensors were swapped
• Resolved a bug where configuration packets were being sent from DWE logger while on battery power (NO AC power connected)
• Resolved a bug with RTC Synchronization related to Non-Sequential Reading Timestamps
• Resolved a bug where SSL_MAX_CONTENT_LEN is too small for Amazon Certs issue resolved

Enhancements

• DWE now sends sensor configuration packets before sending readings
• Communications are now only allowed over HTTPS (no more option to turn SSL off)
• A flag has been added to the API packets to identify the current sensor plugged into a data logger
• x509 TLS certs have been refreshed
• Rollback settings protection was added
• Added a “pod_port” field to the readings packet in the API
• Added SSID field in the main configuration file when DWE logger is communicating on Ethernet
• Added exponential retries to DWE when DicksonOne is unavailable
• Updated RTC Fallback Logic with every firmware release
• Removed channel & BSSID-based scanning
• Removed code from the firmware related to an old external battery pack no longer offered

Sensor Support

• Introduced compatibility with Oceasoft PT100 Smart-Sensor
• Introduced compatibility with Oceasoft Temperature and Humidity Smart-Sensor
• Introduced compatibility with Oceasoft Co2 Triple Smart-Sensor
• Introduced compatibility with Oceasoft Universal Smart-Sensor
• Introduced compatibility with Open/Close Sensors (ROC & RTHMOC)

Sensor Support

• Adds support for Open/Close sensors.
• Adds support for Oceasoft Triple-CO2 and Universal 4-20mA sensors.
• Fixed an issue where certain replaceable sensors briefly displayed invalid readings when first plugged into Touchscreen loggers.
• Calibration dates read from sensors are understood to be in local time for Chicago, IL (CST or CDT depending on the date), and are converted to UTC when stored internally.
• Calibration dates are transmitted to DicksonOne in UTC.
• Calibration dates are converted from UTC to the logger’s local time when displayed onscreen.
• Adds a delay in sensor reconnection logic

Networking

• Prevents network loops when NTP fails
• Adds support for alternate DNS addresses when using Ethernet connections.
• Adds support for Telit wifi modules.
• Fixed an issue where Touchscreen loggers would not request new registration codes from DicksonOne after an initial code had expired.
• Fixed an issue where Touchscreen loggers would become stuck sending DNS queries for up to 20 minutes during data catch-up periods.
• Include blank SSID when communicating on Ethernet

DicksonOne Communication

• Adds support for updated DicksonOne API interface. Removes TLS certificates from the old DicksonOne API interface.
• Eliminates insecure HTTP-only communication with DicksonOne. All communication is now encrypted using TLS 1.2.

Bugs

• Fixed issue where data was not stored or sent after swapping sensor ports
• Fixed issue where PT100 OceaSoft Smart sensor readings were not displayed
• Fixed issue where universal sensor mapping was not applied to the logger
• Corrected pod model reporting for OceaSoft sensors running FW 2.7.0+
• Fixed touchscreen reboot issue caused by Telit module losing MAC address
• Fixed incorrect PT100 temperature readings below freezing
• Fixed Telit module legacy AT-command mode MAC address issue
• Fixed layout issue in text view with custom universal sensor units of measure
• Fixed sensor reconnection loop that created excessive sensor entries
• Fixed Wi-Fi connection/disconnection causing hard fault
• Updated current sensor API
• Improved hardware alarm accuracy by rounding configuration values to the nearest tenth
• Improved sensor retry logic to match DWE2 updates
• Verified and standardized universal sensor resolution and digit display

Features and Enhancements

• Added support for multi-server configurations
• Added support for OceaSoft Differential Pressure sensor
• Added ability to check backup battery health
• Added support for OceaSoft CO2 Triple sensor
• Added Heat Index virtual channel

Bug Fixes and Improvements

• Improved dashboard performance by optimizing query behavior when no data is returned.
• Fixed an issue where alarms were still being triggered for out-of-range readings recorded while the alarm was paused.
• Resolved a bug causing “Error 500” on the Heat Index channel after sensor replacement, ensuring proper merging of channel types.

Bug Fixes and Improvements

• Improved job handling by preventing automatic retries on non-actionable jobs, reducing unnecessary processing and system load.

• Added Heat-Index virtual channel
• Optimized Open-Close sensor power consumption on battery
• Added support for OceaSoft Differential Pressure Sensor in Pascals

Bug Fixes and Improvements

• Improved load times for Overview / Custom Dashboard page
• Optimized alarm job processing
• Improved system testing by introducing a stress test tool
• Resolved an issue with Internal 500 Errors on the Billing Page
• Improved Overall French Translation of DicksonOne Platform
• Added Metadata to Login Page for Search Engine Optimization 
• Resolved an issue with the Subscribe Button on the Billing Page
• Implemented a fix for Alarm Events that fail and retry repeatedly, causing inconsistent alarm events
• Resolved an issue where phone call alarms were in the incorrect language based on the users settings
• Resolved an issue where sensor records were removed from the Manage Sensor table after a sensor swap
• Resolved an issue where Relay Sensor was not displayed when setting up notification policies
• Resolved an issue where the Warning filter on the Alert Overview page did not accurately filter alerts
• Removed extra character that was present in CSV export files containing negative values
• Resolved an issue where Relay Alarms were not automatically sent down to the data logger
• Implemented a fix to trigger Back to Normal alarm notifications upon receiving the first data point back in specified range
• Removed Channel ID and included Channel Name from Daily Summary Report

Features

• Heat-Index for DWE, DWE2, RFL, and Touchscreen data loggers (Software Support Only)
  • Added Heat-Index calculations across the platform, including Monitoring Point Pages (excluding Locations), Alerting, and Reports.
• Introduce Incorrect PIN Code entry logging on Audit Trail for Cobalt X Data Loggers
  • Any invalid PIN Code entries will be recorded on the Audit Trail of DicksonOne
• Introduce Translations for Reports
  • Users may select from French or Spanish report languages when configuring their reports

Bugs

• Revises sampling logic to improve reliability
• Adds sensor communication debug information to ping packets